Intro to PXP Reporting and Analytics

Press'nXPress Reporting & Analytics is a web-based platform where you can see the insights generated from the feedback collected by our collectors at different touchpoints. It’s really easy to use, pre-built dashboard with different visualization and filtering capabilities.

• Easy access: log into Reporting and Insights dashboard at https://dashboard.pressnxpress.com.
• Web-based: access reports and insight from anywhere on any device.
• Automated: Intelligent and automated insights generated from feedbacks.
• Integrated Insights: reporting with interactive visualizations from all the touchpoints in one platform.

Reports and Dashboards

Based on your role and data need you can get the feedback insights from one of the following dashboards.

1. [XPress View] (/docs/insights/xpress-view "XPress View")
2. [XPress Dash] (/docs/insights/xpress-dash "XPress Dashboard")
3. Advance Report
4. Dimension Analysis
5. Poll Report
6. [Text Analytics] (/docs/insights/text-analytics "Text Analytics Dashboard")
7. Agent Insight
8. [Experience Journey Map] (/docs/insights/experience-journey-map "Experience Journey Map Insights")

Access Reports and Dashboards

Access - Click Insights Top Menu